Reference

ufabro Terms & Conditions for Your Account

ufabro Terms & Conditions set out how you open, use and protect your account, including wallet checks for DANA, OVO, GoPay and QRIS.

Account accessWallet checksPayment rulesData handling
ufabro ufabro Terms & Conditions for Your Account
HELP WITH TERMS

Three Ways to Resolve Account Questions

A clear support path matters when a Terms & Conditions question affects your account or wallet status.

Account access Use support chat when phone verification, a sign-in step or an account detail does…
Wallet status For DANA, OVO, GoPay or QRIS questions, send the payment reference through the support…
Policy request Ask us to clarify a clause, correct an account detail or explain an access…
DATA AND ACCESS

How We Apply These Account Rules

Our Terms & Conditions work alongside practical account controls rather than replacing them.

Account details

We use the phone and account details you submit to complete verification, connect wallet activity to the correct profile and…

Cookie controls

Cookies can remember sign-in settings and page choices. Your browser controls can manage them, although changing those settings may affect…

Security steps

Keep your password private and sign out on shared devices.

Payment records

A DANA, OVO, GoPay, QRIS, bank transfer or virtual account reference helps us match a receipt with your account.

Retention period

We retain account and payment records for as long as needed to operate the agreement, resolve disputes, meet applicable obligations…

Change requests

To request a correction or ask how your details are handled, use the support contact displayed on our site and…

Terms & Conditions Questions Answered

These answers address the account and policy searches we hear most often. Read the full Terms & Conditions for the wording that applies to your situation, then use our support path if a payment, verification step or access decision needs a direct explanation.

You can read the full Terms & Conditions on this page before opening an account. The page covers account duties, payment checks, data handling, access rules and the support route for questions.

Account eligibility depends on local law. Where local law permits, you can follow the account path, provide accurate details and complete the phone verification step requested before access.

The Terms & Conditions require payment details to match your account record. For DANA or QRIS, keep the receipt or reference available if support needs to check a pending wallet status.

Phone verification helps us connect the account to the details you submitted and handle access requests securely. If the step fails, contact support without sharing your password.

Use the support contact displayed on the site and include the email or phone number linked to your account. We can explain the required check and record a correction request.

Yes. The Terms & Conditions explain that cookies may remember sign-in settings and page choices. You can manage cookies through your browser, though some account or payment screens may then change.

We may restrict access when verification, payment matching or local rules require it. Contact support for the reason and next step; any outcome depends on local law and the account record.